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 Objectives of Consumer Protection Act - Consumer Protection Act, 2019 Consumer Protection Act, 2019 The thirty-year-old Consumer Protection Act 1986 has been replaced and the Consumer Protection Act, 2019 is in existence. The new law proposes to take several measures to give greater protection to customers and to make the existing rules more stringent. Introduction of central regulation, stringent penalties for misdeeds and e-commerce and electronic service provider objectives of consumer protection act are some of the main features of the guiding principles. Consumer Courts: Consumer Redressal Commission, its Consumer Courts are present at District, State and National level for redressal of grievances of the consumers. This institution has increased its exclusive jurisdiction, meaning it increases the ability of courts to file cases based on the value of the consumer's court.  In order to make the functioning of local bodies easier in district courts as compared to State and...